Triage Technician - IBM Operations (Night Shift)

Track freshness, source context, and the live company apply link for Triage Technician - IBM Operations (Night Shift) at lightedge in Des Moines, Iowa. Updated May 13, 2026.

Location
Des Moines, Iowa
Posted
Apr 18, 2026

Job description

The Triage Technician is responsible for being the first responder for inbound customer requests and system alerts through the ticket queue and phone systems. Then, routing escalations to the appropriate technical resources. The ideal candidate is motivated and possesses an un...

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